Please note that testing speeds on unsupported sites such as speedtest.net or mybroadband speed test will provide inaccurate results for your connection type.
This is due to the way our satellite provider routes Internet traffic. Testing on unsupported sites will take longer routes through networks over which we have no dominion.
Visit the following URL to conduct updated testing for us: http://speedprobe.konnect.com
Do the following before testing:
- Connect your computer to the Hughes satellite modem directly via ethernet cable.
- Ensure that only one device is connected during testing, with no background applications running.
You need to perform five Tests approximately 15 minutes apart to gauge the average performance.
We will be able to review the results on our system and advise the way forward.