Frequently Asked Questions
Whether you have an LTE service or a Fibre connection, the network infrastructure you connect to also needs to have power. In some instances, these infrastructures connect to a different power grid than your home and might be effected by Load-Shedding at the time.
If you want to boast about the exceptional service you’ve received or make suggestions on how we can improve on our service delivery, kindly email us at talk2us@voxtelecam.co.za
Contact us for more
If you have any questions or need more information about our products, don’t hesitate to reach out to our support team. We’re happy to assist you with any queries.
General Account Queries
Logging a Service Request
Compliments & Escalations
Customer Zone
Customer Zone
Next-level self-service made easy.
Take control of your account and services with our Customer Zone.
- Explore our latest promotions
- Manage your account with ease
- Access invoices and statements conveniently
- Upgrade, downgrade or cancel your services
- Track your orders and deliveries
- Enjoy a range of helpful resources
