You can cancel your services via the Customer Zone or by sending an email to cancellations@voxtelecom.co.za
Step 1: Log in to the Customer Zone
Step 2: Enter Mobile Number
Step 3: Enter OTP
Step 4: Click on Account / Payments and Billing
Step 5: Click Cancellation Request
Step 6: Select Service to Cancel
Step 7: Select Cancellation Date and Continue
Step 8: Complete form with Information and Cancellation Reason and Continue
Step 9: View Completed Cancellation Request
Important:
Only written cancellations submitted by the nominated contact person on the account can be accepted.
