To reach the settings page, select the ‘Settings’ button on the top right hand corner of the keypad tab.
Account Setup:
Account setup allows you to view and edit your account settings. Please note that modifying these settings without the guidance of Vox support staff may stop the application from working
Incoming Calls:
Incoming calls should be left on ‘Use Push Notifications’. Changing this setting to ‘Only in Foreground’ will result in the app only ringing when it is open and cause faster degradation of the battery life.
Preferences:
Preferences allows you to set the application preferences.
Reset Application:
Reset Application will remove your account details from the application.
Forwarding on Vobi
Calls can be forwarded on the Vobi app itself, but there should not be any App restrictions such as stated in the above troubleshooting (data and power related), then the call forwards do work without any issues Under Settings -> Preferences -> Call Forwarding
Note:
Please make use of the number marked in a 27 format as stated below
Checking Network status of the Call
Once a call has been made or received, the network settings of the call be checked by swiping to the left on the call screen, you should see the below appear.
The audio playback volume can be increased / decreased. The same goes for the Microphone level.
Incoming call App Adjustments
Settings > Preferences > Incoming call processing
Once in, you need to Add a rule Once you are in the rule tab, Conditions and Actions needs to be set, as per customer needs The rules can be deleted by holding the Edit or Pencil Icon.
Voicemail
Setting up your voicemail
To setup your voicemail, dial *98. You will be directed to the main menu of your mailbox where you will need to complete the following steps:
1. Select Option 1 to listen to your messages.
2. Select Option 3 for personal options.
3. To exit press *
4. Press 2 for admin options
- Press 1 to change your password (default is 777).
- Press 3 to change the prompt level.
- Press 4 to toggle date and time announcement on or off.
- Press 6 to toggle auto play on or off.
5. Press 3 for personal greetings.
- For an extended absence greeting press 1.
- For a personal greeting press 2.
- To record your name press 3.
Listening to your voicemail messages
The voicemail notification will indicate if you have voicemail. To listen to your voicemail, complete the following steps:
1. Press the ‘Voicemail’ button
2. For further options press the keypad button
