Current Outages: All
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| Title | Vumatel GPON |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Fault is linked to a fibre break. Vumatel engineers are still attending to repairs |
| Province | Free State |
| Region | Parys |
| Start Date | 26/4/24 15:29 |
| Hours | 231 |
| Status | In Progress |
| Title | Metrofibre FTTH Ticket 259470 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | MetroFibre engineers are still attending to the fault |
| Province | North West |
| Region | Klerksdorp |
| Start Date | 1/5/24 14:44 |
| Hours | 112 |
| Status | In Progress |
| Title | Openserve FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Openserve engineers are still attending to the fault |
| Province | Gauteng |
| Region | Pretoria - Zambezi Country Estate |
| Start Date | 2/5/24 16:08 |
| Hours | 86 |
| Status | In Progress |
| Title | Vumatel GPON - INC-000000677 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are still attending to the fault |
| Province | Gauteng |
| Region | Johannesburg - Rietfontein 61-Ir |
| Start Date | 3/5/24 15:18 |
| Hours | 63 |
| Status | In Progress |
| Title | Vumatel GPON INC-000000687 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are still attending |
| Province | Gauteng |
| Region | Johannesburg - Sandton - Sandown |
| Start Date | 3/5/24 16:41 |
| Hours | 62 |
| Status | In Progress |
| Title | Vumatel GPON INC-000000699 |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are investigating the fault |
| Province | Gauteng |
| Region | Johannesburg - Lethabong - Thornhill Estate |
| Start Date | 5/5/24 9:55 |
| Hours | 21 |
| Status | In Progress |
| Title | TT Connect FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Fault has been escalated to TT connect for investigation |
| Province | Gauteng |
| Region | East Rand - Benoni - Goedeburg |
| Start Date | 5/5/24 16:45 |
| Hours | 14 |
| Status | In Progress |
Contact us
Contact us for more
If you have any questions or need more information about our products, don’t hesitate to reach out to our support team. We’re happy to assist you with any queries.
General account queries
087 805 0530 | 087 805 0500
accounts@voxtelecom.co.za
Sales
087 805 0003
sales@voxtelecom.co.za
Logging a Service request
087 805 0530 | 087 805 0500
support@voxtelecom.co.za
help@voxtelecom.co.za
Compliments & Escalations
talk2us@voxtelecom.co.za
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