Current Outages: KwaZulu-Natal
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| Title | Vumatel GPON INC-000000872 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Kwazulu-Natal |
| Region | Glencoe |
| Start Date | 15/5/24 15:28 |
| Hours | 15 |
| Status | In Progress |
| Title | Vumatel GPON INC-000000873 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Kwazulu-Natal |
| Region | Durban Metro - Westville |
| Start Date | 15/5/24 15:27 |
| Hours | 15 |
| Status | In Progress |
| Title | Metrofibre FTTH 273061 |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Metrofibre engineers are attending to the fault |
| Province | Kwazulu-Natal |
| Region | Pietermaritzburg |
| Start Date | 15/5/24 12:28 |
| Hours | 18 |
| Status | In Progress |
| Title | Vumatel GPON - INC-000000877 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Kwazulu-Natal |
| Region | Newcastle - Aviary Hill |
| Start Date | 15/5/24 16:56 |
| Hours | 14 |
| Status | In Progress |
| Title | Link Layer FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Link Layer engineers are attending |
| Province | Kwazulu-Natal |
| Region | Dolphin Coast - Palms Estate |
| Start Date | 15/5/24 17:39 |
| Hours | 13 |
| Status | In Progress |
| Title | Zoom FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Fault has been escalated to Zoom for investigation |
| Province | Kwazulu-Natal |
| Region | Hambanathi |
| Start Date | 15/5/24 18:04 |
| Hours | 13 |
| Status | In Progress |
| Title | Zoom FTTH |
| Description | Customers may experience problems with intermittent connectivity |
| Updated Description | Fault is linked to a fibre break, Zoom engineers are on-site attending to repairs. |
| Province | Kwazulu-Natal |
| Region | Kwazulu-Natal |
| Start Date | 15/5/24 18:16 |
| Hours | 12 |
| Status | In Progress |
| Title | Link Layer FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | LinkLayer engineers are attending to the fault |
| Province | Kwazulu-Natal |
| Region | Dolphin Coast - Salt Rock |
| Start Date | 15/5/24 10:54 |
| Hours | 20 |
| Status | In Progress |
| Title | Link Layer FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | LinkLayer engineers are attending to the fault |
| Province | Kwazulu-Natal |
| Region | Ballito |
| Start Date | 15/5/24 12:14 |
| Hours | 18 |
| Status | In Progress |
Contact us
Contact us for more
If you have any questions or need more information about our products, don’t hesitate to reach out to our support team. We’re happy to assist you with any queries.
General account queries
087 805 0530 | 087 805 0500
accounts@voxtelecom.co.za
Sales
087 805 0003
sales@voxtelecom.co.za
Logging a Service request
087 805 0530 | 087 805 0500
support@voxtelecom.co.za
help@voxtelecom.co.za
Compliments & Escalations
talk2us@voxtelecom.co.za
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