Current Outages: Gauteng
If you have any questions or need more information about our products, don’t hesitate to reach out to our support team. We’re happy to assist you with any queries.
If you would like to subscribe or unsubscribe for Outage notifications, please log in to your MyVox Customer Zone.
Please contact the Vox Support Center should you require assistance to access your MyVox Customer Zone.
| Title | Metrofibre FTTH 273514 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Metrofibre engineers are attending |
| Province | Gauteng |
| Region | Johannesburg - Sandton - Broadacres |
| Start Date | 15/5/24 16:04 |
| Hours | 15 |
| Status | In Progress |
| Title | Vumatel GPON INC-000000871 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Gauteng |
| Region | Johannesburg - Randburg - Craighall |
| Start Date | 15/5/24 15:26 |
| Hours | 0 |
| Status | In Progress |
| Title | Vumatel GPON INC-000000875 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Gauteng |
| Region | Johannesburg - Midrand |
| Start Date | 15/5/24 15:52 |
| Hours | 15 |
| Status | In Progress |
| Title | Metrofibre FTTH 273771 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Metrofibre engineers are attending |
| Province | Gauteng |
| Region | East Rand - Springs - 486 Scheme |
| Start Date | 15/5/24 18:17 |
| Hours | 12 |
| Status | In Progress |
| Title | Metrofibre FTTH |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Fault has been escalated to Metrofibre for investigation |
| Province | Gauteng |
| Region | East Rand - Alberton |
| Start Date | 16/5/24 06:58 |
| Hours | 0 |
| Status | In Progress |
| Title | Vumatel GPON |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Fault has been escalated to Vumatel for investigation |
| Province | Gauteng |
| Region | East Rand - Bedfordview |
| Start Date | 15/5/24 08:50 |
| Hours | 22 |
| Status | In Progress |
| Title | Vumatel GPON INC-000000834 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are still attending to the fault. Further feedback to follow. |
| Province | Gauteng |
| Region | East Rand - Edenvale |
| Start Date | 13/5/24 14:43 |
| Hours | 64 |
| Status | In Progress |
| Title | Vumatel Acive E |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Gauteng |
| Region | Johannesburg - Sandton |
| Start Date | 13/5/24 14:42 |
| Hours | 64 |
| Status | In Progress |
| Title | Vumatel Active E |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Gauteng |
| Region | Johannesburg - Randburg |
| Start Date | 13/5/24 16:17 |
| Hours | 62 |
| Status | In Progress |
| Title | Zoom FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Zoom engineers are attending to the fault |
| Province | Gauteng |
| Region | West Rand - Randfontein |
| Start Date | 13/5/24 20:27 |
| Hours | 58 |
| Status | In Progress |
Contact us
Contact us for more
If you have any questions or need more information about our products, don’t hesitate to reach out to our support team. We’re happy to assist you with any queries.
General account queries
087 805 0530 | 087 805 0500
accounts@voxtelecom.co.za
Sales
087 805 0003
sales@voxtelecom.co.za
Logging a Service request
087 805 0530 | 087 805 0500
support@voxtelecom.co.za
help@voxtelecom.co.za
Compliments & Escalations
talk2us@voxtelecom.co.za
Customer Zone
Customer Zone
Next-level self-service made easy.
Take control of your account and services with our Customer Zone.
Explore our latest promotions
Manage your account with ease
Access invoices and statements conveniently
Upgrade, downgrade or cancel your services
Track your orders and deliveries
Enjoy a range of helpful resources
