Current Outages: All
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| Title | Openserve Web Connect |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Openserve engineers are attending to the fault |
| Province | Gauteng |
| Region | Pretoria - Mahube Valley |
| Start Date | 23/4/24 17:45 |
| Hours | 60 |
| Status | In Progress |
| Title | Frogfoot FTTH FRG4941982 |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Frogfoot engineers are attending to the fault |
| Province | Gauteng |
| Region | East Rand - Kempton Park - Pomona |
| Start Date | 26/4/24 00:22 |
| Hours | 5 |
| Status | In Progress |
| Title | Vumatel GPON FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Fault has been escalated to Vumatel for investigation |
| Province | Western Cape |
| Region | Cape Town - Kuils River - Highbury |
| Start Date | 26/4/24 00:28 |
| Hours | 5 |
| Status | In Progress |
| Title | Evotel FTTH |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Fault has been escalated to Evotel for investigation |
| Province | North West |
| Region | Rustenburg |
| Start Date | 25/4/24 22:20 |
| Hours | 7 |
| Status | In Progress |
| Title | Metrofibre FTTH 255064 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Metrofibre engineers are attending to the fault |
| Province | Gauteng |
| Region | East Rand - Kempton Park - Terenure |
| Start Date | 25/4/24 21:07 |
| Hours | 8 |
| Status | In Progress |
| Title | Metrofibre FTTH 254732 |
| Description | Some customers may experience problems with no connectivity |
| Updated Description | Metrofibre engineers are attending |
| Province | Kwazulu-Natal |
| Region | Durban Metro - Isipingo |
| Start Date | 25/4/24 15:57 |
| Hours | 14 |
| Status | In Progress |
| Title | Vumatel GPON INC-000000590 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers are attending to the fault |
| Province | Free State |
| Region | Sasolburg |
| Start Date | 25/4/24 14:57 |
| Hours | 15 |
| Status | In Progress |
| Title | Frogfoot FTTH #1639769 |
| Description | Customers may experience problems with intermittent connectivity |
| Updated Description | Fault has been escalated to Frogfoot for investigation |
| Province | Free State |
| Region | Bloemfontein - Gardenia Park |
| Start Date | 25/4/24 13:10 |
| Hours | 16 |
| Status | In Progress |
| Title | Frogfoot FTTH #1639585 |
| Description | Customers may experience problems with intermittent connectivity |
| Updated Description | Fault has been escalated to Frogfoot for investigation |
| Province | Western Cape |
| Region | Cape Town - Parklands |
| Start Date | 25/4/24 12:05 |
| Hours | 18 |
| Status | In Progress |
| Title | VUmatel GPON INC-000000556 |
| Description | Customers may experience problems with no connectivity |
| Updated Description | Vumatel engineers area attending to the fault |
| Province | Gauteng |
| Region | Johannesburg - Lethabong - Thornhill Estate |
| Start Date | 25/4/24 10:38 |
| Hours | 19 |
| Status | In Progress |
Contact us
Contact us for more
If you have any questions or need more information about our products, don’t hesitate to reach out to our support team. We’re happy to assist you with any queries.
General account queries
087 805 0530 | 087 805 0500
accounts@voxtelecom.co.za
Sales
087 805 0003
sales@voxtelecom.co.za
Logging a Service request
087 805 0530 | 087 805 0500
support@voxtelecom.co.za
help@voxtelecom.co.za
Compliments & Escalations
talk2us@voxtelecom.co.za
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